BrillorPrivacy policy
Last updated: October 15, 2026
Brillor ("the App") is a Shopify app made by Moose Media LLC ("we", "us"). This policy explains what information we collect through the App and this website, why, who receives it, how long we keep it and your rights.
1. What we collect and why
- Store and product information from Shopify (such as store name, domain, email address, plan, country, language and products), to provide the App and contact you about it.
- Order information (such as totals, dates, products and where an order came from), to show which sales came from AI services. We do not collect customers' names or contact details.
- Visits from AI services, through a Shopify web pixel that counts visits arriving from AI services without identifying shoppers.
- Your questions and the AI answers, to show them to you and track changes over time.
- Contact details and messages you give us, to answer you.
- Technical and usage information (such as logs and how the App is used), to keep the App secure and improve it.
The App does not store personal information about your customers. This website sets no cookies and uses no analytics.
2. Who receives it
We do not sell your information or share it for advertising. We share it only with:
- Service providers that help us operate the App (hosting, backups, monitoring, sending email).
- AI and data providers that help deliver the App's features.
- Shopify, where the App works and which handles billing.
Our providers act on our instructions and under contract with us. We may also share information when the law requires it or if the App changes owner.
Some providers may process data outside your country. Where the law requires it, we use safeguards such as the European Commission's Standard Contractual Clauses.
3. How long we keep it
We keep your store's data while the App is installed. After you uninstall, we erase it within about 30 days of Shopify's data erasure request, keeping only a minimal record that the store used the App before. We answer Shopify's customer data and erasure requests. You can ask us to erase your data sooner at any time.
4. Your rights
Depending on where you live, you may have the right to access, correct, erase or receive a copy of your personal information, to object to or restrict its use, and to complain to a data protection authority. Email support@brillor.app and we will answer within 30 days.
5. Changes
If we change this policy, we update the date above. For important changes we tell you in the App or by email first.
6. Contact
Moose Media LLC
Email: support@brillor.app